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Reservation Terms and Conditions:

1. 20% Non-refundable Deposit is necessary and balance payment will be taken upon arrival before checking-in

2. Acceptable Payment: Cash or Credit card ( MASTER or VISA ) with surcharge 3%. Uma De Villas is not responsible for any incurred transfer fees

3. In case of cancellation during stay, only 80% of the remaining balance will be refunded and should be notified 24 hours before. The 20% cancellation fee
applies 24 hours after your arrival.

4. By law, all guests must have their passport/Id copied before checking-in.

5. Check-in is at 2 pm. Check out is at 12 pm (sharp). Uma De Villas has the right to charge a late check-out fee for overstaying past the check-out time

6. Uma De Villas is a smoke and alcohol-free zone. If you want to smoke, do so at our designated zones. No outside pets are allowed

7. Uma De Villas is not responsible for any loss or damage, we have no insurance, please keep your valuable thing in the safety box provided.

8. After 10 pm is quite time.

9. Cleaning time is 10 am – 2 pm, Put a sign at your door if you don’t want to be disturbed

10. Breakfast time is 07.30 – 10 am.

11. At 8 pm there will be staff coming in to the villa to turn off the pool machine.

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HELP

Need Booking Help?

If you need help with booking, Our advisor team are 24/7 at your service to help you.

reservation@umadevilla.com

+62-361-4490547